If you notice your phone bill is higher than expected, you may be wondering why. This could be due to charges outside of your plan, from calling numbers that are charged at a premium rate. Although when calling helplines and customer service departments, you’d expect the number to be free. Unfortunately, this isn’t always the case.

If you are looking to call an 0344 number, you may be wondering whether this is a free number to call. Here are Residential Telecommunication, we have the answer to are 0344 numbers free to call on O2? If you are looking to find this information out about Vodafone, you can find more information here.

Are 0344 numbers free to call on O2?

Niek Verlaan via Pixabay

If you are looking at calling an 0344 number, it is important to note this is not a free number.

It is charged at a standard rate, e.g. part of your plan’s minutes. But will not occur any additional charges outside of your plan. 0344 numbers are usually used by businesses, government bodies, the public sector, and many other organizations. Unlike other landline numbers, 0344 is not linked to any geographical location.

Prefixes starting in 01, 02, and 03 are all charged at a standard rate.

If you are getting calls from 0300 numbers, here’s how much it costs to call back.

Cost for phoning an 0800 number on O2

Photo by René Ranisch on Unsplash

Across the UK you will find that 0800 and 0808 numbers are free to call. Therefore these will not use any of your minutes or credit if you are looking to call a number starting with that prefix. You can call 0800 numbers on your mobile phone or landline.

If you are unsure whether you are phoning a free number on O2, here is a list of free-of-charge numbers.

Sick of getting unwanted calls? You can report them here.

Which numbers aren’t included in your O2 plan?

Photo by Icons8 Team on Unsplash

If you are an O2 customer you may be wondering which numbers aren’t included in your package. These are the numbers that can be costly and result in some hefty charges.

Although 0800 and 0808 are free numbers to call, other 0800 numbers are not. Phone numbers such as 0844 0845 and 0870 are charged at premium rates. This can be confusing for consumers, therefore it is important to check the number before making that call.

Other numbers to be aware of are 118 and 09, as these are also charged at a premium rate plus an access charge. Which is charged per minute. On O2 you will pay 65p per minute for an access charge and then an additional amount set out by the company you are calling.

Have you noticed an increase in nuisance calls? Here’s why and how to stop them.

Conclusion

If you are looking to phone an 0344 number, these are included in your mobile phone plan as well as on Pay As You Go. However, it is not free to call an 0344 number. Therefore if an 0344 number is called outside of your minutes, you will be charged an additional rate by O2.